IF YOU CANCEL: For cancellations 180 days or more prior to the start of the course, you will receive 100% credit of the $500 non-refundable deposit, less a 4% credit card fee. For cancellations 90-180 days prior to the start of the course, $500 of your deposit will be forfeited. Any other monies paid will be refunded in full, less a 4% credit card fee. For cancellations 65-90 days prior to the start of the course, $1,000 of your deposit will be forfeited and any other monies paid will be credited toward another workshop or retreat within one year of your written cancellation. For cancellations 0-65 days prior to the start of the course, no refunds will be given. IF WE CANCEL: In the unlikely event that we have to cancel a workshop or retreat due too few participants or unforeseen circumstances, we will refund to you all deposits and payments you have paid and in some circumstances, less a 2% credit card fee. We cannot however compensate you for airfare or travel costs incurred. Please check with us prior to booking your flight to ensure that we have met the minimum number of registrations to hold the training. In the event that we must cancel a retreat due to weather, natural disaster or political upheaval, we cannot guarantee a refund – it will be dependent on us receiving a refund from the retreat center. We highly recommend you purchase travel insurance in order to cover these risks.

Specifically for the Woven Farewell Tasmania coffin course, there is an initial $500 non-refundable deposit due at registration and then a second $500 non-refundable deposit due 6 months prior to the course. The remaining amount is due at 65 days prior to the course.

To order a coffin, please contact us on 07904454227 or wovenfarewell@gmail.com. We are happy to discuss your requirements or any questions regarding an order. Please see more details about the coffins on the Willow Coffin page.

Yes, we are happy to deliver either directly to you or to your chosen funeral director if you are using one. Although most funeral directors will be fine with sourcing a coffin separately from thir standard package, a small minority may act otherwise. If you have any difficulty obtaining one of our coffins through your chosen funeral director please contact us on 07904454227. If you will be arranging your own coffin, it is good to let your funeral director know at an early stage.

Yes, with a flat cremation base for an additional £20, the fast growth of willow makes it particularly suitable to the short lifespan of a cremated coffin. Our coffins are fully cremation certified by the Coffin Casket and Shroud Association.

There are no words to describe the hardship one faces when loosing a baby or infant. We help honour a life cut tragically short through providing care laden and tailored natural coffins. Woven with stripped buff willow, our baby coffins can be personalised with coloured or plain bows and lining.

We are one of the only coffin makers in the UK to donate to charity. We dontate 5% of our proceeds to the Woodland Trust, one of the top UK charities that is protecting woodland biodiversity. Supporting a life affirming charity is part of our ethos surrounding the intrinsic integration of life and death. This donation is equivalent to three or four annual memberships, depending on sales.

Getting involved in weaving some of the coffin can be a valuable experience of participation in your loved one's funeral. More time needs to be allowed to find a suitable date so the earlier ahead of the funeral you get in touch for this, the better. You're welcome to personalise the coffins by adding items with special meaning into them. If you cannot come in person but would still like to have an insight into the coffin making process, on request we would be very happy to send over an image or timelapse video.

Yes you can! We can provide 1-2-1 tutoring, and organise coffin workshops in small groups. These workshops are generally held in the beautiful East Devon contryside over five days. Please see our page on WORKSHOPS for upcoming workshops and more information.

We export to countries outside the UK that don't have their own willow coffin weavers, as supporting local makers is a big part of our ethos. Some countries don't accept willow coffins from small makers due to the closed nature of the funeral industry, but it's always important to check with the funeral association from the country you reside in. This is becuase, on occassion, a funeral director might prefer to use their own source rather than the family purchasing independantly.

The coffins are lined with a natural calico cotton lining, beneath which is a layer of biodegradable plastic to prevent potential seepage. A layer of recycled cardboard sits beaneath that to prevent willow ends from making holes in the biodegradable plastic liner. We always ask the funeral director if a biodegradable plastic layer is needed or of a think layer of cotton lining will be sufficient.

Nameplates are usually needed, always for cremations and mostly for burials. Some funeral directors will be fine without a nameplate used, such as when a home burials is being organised. We work with a local wood carver who provides hand carved nameplates on ash wood for £30 base rate plus £2 per character. 8 working days will be needed if you choose to purchase a carved nameplate through us. The nameplate needs to have the legal name of the person that has died. Sometimes a second piece of information as well such as age or death date. You can add anything else as long as the above information is clear. It can also be a special touch to make the nameplate for your loved one - for example painted, drawn or even printed.

Willow coffins are ideal for natural burials, as the are made without using metal and plastic.